Frequently Asked Questions

You've got questions, we've got answers
  • What is OneStep?
    • What is OneStep? >>>

      OneStep is a content platform that inspires, empowers and connects individuals to quality, ethical resources that bring hope and health around mental health and other life challenges. We're a group of people who have been affected by addiction ourselves, so we approach these conversations from a place of experience, appreciation and hope. Please see our "About Us" page to learn more.

    • What makes OneStep unique? >>>

      OneStep is an independent, transparent platform whose social mission is prioritized over any profit-based business mission. The OneStep platform seeks to empower people to directly connect with resources, and inform individuals or families seeking help on how to navigate the recovery process. OneStep currently connects people to treatment centers that offer free or government-funded care, and is developing a model to connect individuals to other quality, ethically-verified treatment centers.

      We use high quality storytelling and content to connect with our audience and provide them with hope and inspiration. Thanks to our ownership structure, 70% - 90% of any profits earned go back to funding care, and serving individuals in recovery and the recovery community as a whole.

    • What is OneStep's Philosophy on recovery? >>>

      OneStep recognizes that recovery is personal journey, and that individuals may find successful growth through different channels and approaches. We celebrate holistic approaches that address all aspects of our humanity when it comes to recovering from addiction.
      Substance use disorders, or other forms of addiction, are often a symptom of an underlying root, whether trauma, a mental health disorder, or some other belief system that creates the need to disconnect from life and reality. Long-term success in recovery results from addressing both the substance use disorder, and unhealthy reward system patterns in the brain, and the underlying root issues.

      Research on behavioral change supports the importance of finding something to say "yes" to when looking to change a habit, and the same is true for recovery. Creating new patterns and discovering new forms of connection, purpose, and passion can have significant impact on the pursuit of sobriety and growth, while ultimately helping meet a person's deepest longings and need to be seen, heard, and known.

    • What resources does OneStep provide? >>>

      OneStep seeks to lower the barriers to getting help and receiving hope by connecting people with content that inspires and empowers, through written story, short film, articles, and podcasts. OneStep's "Connection" section is a database where users can browse and search for recovery resources, including counselors, therapists, support groups, treatment centers, and other types of programming based on treatment needs, services offered, payment options, and location, specialty populations, geography, and other factors.

    • How can I use OneStep to connect with resources or people? >>>

      OneStep recommends that you work alongside licensed professionals as you navigate this journey. The OneStep platform is designed to build awareness of the range of connection opportunities that exist, and empower you to make decisions that fit your journey. The "Connection" section is a database on the OneStep site where users can browse and search for recovery resources. Our "Inspiration" and "Education" sections contain content that can be motivating and enlightening all the way through the process, not just at the beginning of seeking help.

    • What is OneStep's philosophy around different treatment and therapeutic modalities? >>>

      OneStep recognizes that while certain treatment modalities may work for some, they may not work for others. We celebrate the multiple pathways to recovery and provide a vast array of resources to meet an individual's unique needs. We recommend seeking professional guidance from licensed physicians, counselors, support persons or other healthcare professionals who can help with the process of deciding the best types of treatment and therapies for you.

      Additionally, you may consider including supportive family and friends as part of your 'team' to assist you as you move towards deciding the next steps that are right for you.

    • Does OneStep charge me anything? >>>

      OneStep is a free resource for anyone looking to take their next step in recovery. The programs and resources listed on our site are free to reach out to, however some may have fees for services rendered.

    • Where does OneStep's content come from? >>>

      OneStep provides content written by our team that has been reviewed by medical and clinical professionals in the field of addiction and mental health. OneStep's content builds on research from top academic facilities and hospitals as well as leading government websites to provide accurate, relevant content for our readers.

      We are not a medical or clinical facility and recommend you always seek the advice of trained medical personnel. Our content is not meant to replace professional advice. OneStep shares stories that represent different experiences through the recovery process. Not all story content shared represents the views or values of OneStep.

  • Questions About Treatment
    • I am not sure if I have an addiction, what should my first step be? >>>

      At OneStep we celebrate an individual's desire to seek positive change and to pursue a life that is filled with health and hope. You can read in our Education section about understanding recovery, and link to examples of tools used to define the problem. We are not medical doctors and always recommend seeking professional help when taking steps towards change. The first step in your process may be different based on your unique needs.

      On our "Connections" page you'll find examples of resources that may play a role in your recovery. If you are experiencing a life threatening emergency now please call 911 or go to your local emergency room.

    • Are there specific questions I shoud ask treatment providers? >>>

      Yes! When you are seeking treatment for yourself or a loved one there are many resources available online and it can be challenging to decipher the best fit. At OneStep we have worked hard to ensure the treatment centers we are partnered with have met certain criteria and operate ethically and honestly. We recommend reaching out them and discovering for yourself the best fit.

      Please read this document for a list of questions that can help you better determine the treatment center that can meet you or your loved one's needs. (LINK)

    • I have limited ability to pay for treatment, are there options available to me? >>>

      Regardless of your financial ability to pay, there are resources available for you as you take steps on your journey of recovery. There are many free resources and government assisted programs that provide quality treatment for those seeking it.

      Our "Connection" section offers a range of resources that don't require payment, from support groups to treatment centers that offer free or government-funded care. There are opportunities to find recovery and personal growth through a range of resources, not just those that require large payment or private insurance.

    • Are there different levels of treatment? >>>

      Treatment options vary greatly depending on acuity of the addiction or mental health concern. There are support groups, outpatient counseling, intensive outpatient treatment, partial hospitalization programs, residential treatment, inpatient treatment and detox. This is not an exhaustive list of levels of care; please read our article on levels of care to learn more.

    • Are there alternatives to 12 step community support? >>>

      We believe that people heal in unique ways and require different levels of treatment and different resources. What works for one might not work for another. There are many options for recovery. Please see our connections in recovery to learn about different options that might be right for you.

    • What is MAT? >>>

      As defined by SAMHSA "Medicated-Assisted Treatment (MAT) is the use of FDA- approved medications, in combination with counseling and behavioral therapies, to provide a “whole-patient” approach to the treatment of substance use disorders." MAT is one of many treatment options available for those overcoming substance use disorders. We recommend speaking with a trained professional to find out what treatment is right for you.

    • What is an intervention? >>>

      As defined by the Mayo Clinic " An intervention is a carefully planned process that may be done by family and friends, in consultation with a doctor or professional such as a licensed alcohol and drug counselor or directed by an intervention professional (interventionist). It sometimes involves a member of your loved one's faith or others who care about the person struggling with addiction." There are many great professionals who specialize in intervention and there is a varying degree of cost associated with this service. Here is a list of questions that may be helpful when you are considering working with an interventionist. (LINK)

Featured Articles